I Have the same problem, a year a month and my Beats Pill . dont charge, in Apple Store Mexico recommended buy another brand because are more expensive repair. And apple Latin America telephone support cant do nothing for me and recommended the same, buy a new Beats or by another brand better.
bmiraflo, last night after getting totally annoyed and frustrated, I began searching the web for any information regarding my our issues. I stumbled upon a youtube video that saidIn this video Im going to show you how to charge yourbeats pillif its having issues. It was posted on July , . I followed the directions in the video and now my Pill seems to be working fine. Its only been hours or so, but I can turn it on, play music, turn it off and a few minutes later do the same thing without any problems. Seems like a silly fix, but if it works, so be it. I still cant connect to the Beats Updater, but as long as the Pill is working Im Happy. Not totally satisfied, but Happy. Heres a link to the video.Let me know if this works for you….
I have the same issue. After never successfully charging the product for the first time I received a replacement which worked for a while and now is no longer charging again. I have used this beats pill maybe times since I have had it. I have le top Bose and BW speakers so I only use this when travelling. Anyways must be a very sensitive product for this to happen so frequently. I take excellent care of my stuff. Hopefully Apple will still honour support / replacement.
Yep. Me too. Got my Beats Pill for Christmas last year thanks to son!! and it stopped charging last weekend.
How has Apple taken care of it? Very curious. Im having the same problem too and they told me I had to pay for a brand new replacement, but they should just recall them already
Im having the same exact problem. Just bought it in early August. If I charge it overnight it turns on and works OK. As soon as I let it sit for a few hours its dead and wont start. Charging light doesnt turn red, green or any other . Tried to apply maintenance to it using Beats Updater but my Laptop cant find it because its not turned on. Very frustrating. Im ready to throw it in the garbage……..
I troubleshooted and thought it might be the microusb cable or AC adapter. So I used a different one and got the same results.
i Agree with previous post based on number of complaints these should be recalled!!
My daughter has had her Beats Pill . for just over a year now, and the same thing has happened. I cant remember the last electronic device that I purchased where the battery had worn out so soon. Shocking when you think of the cost of them. These are not built of satisctory quality. They should be recalled.
APPLE. WAKE UP. YOU RECALLED THE BEATS PILLXL. ITS TIME TO RECALL THE BEATS PILL . FOR FAULTY MANUFACTURING.
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I dont know why they havent addressed this problem because if you read amazon reviews or many other youtube videos or blogs, so many people are having the same problem. The worst part is that no one can get help because theyre out of warranty since some bought the pill . months before.
I recently ordered another Beats Pill . unit from WalMart and got it in the mail yesterday. Without even updating the beats pill to the latest firmware, Im having the same problems. Plugged it in overnight and the charge indicator light never turns green. Playing the beats pill for a few minutes and it turns off by itself. Im going to return it tomorrow because its essentially useless if its not plugged in.
and serial number isnt on the outside of pill and I dont have the box or work
Good news… Apple is taking care of it. Cheers.
Nub, when you charge it over night does the light indicator ever turn green? or does it just stay red? My older version of beats pill . used to turn green once it was fully charged and it worked perfectly. But I recently updated it to the newest firmware version from the beatspill website and now when I charge it overnight, the charge light indicator stays red. When I unplug it, and turn on the beats pill, it only lasts like or hours.
I Got mine a few months ago and it wont charge at all tried everythin. The updater says mine is charged which is impossibl. Dont no why I have it. It pops when I turn it up and then it shuts its self off. This is the worst product I have ever had. I dont understand why there so popular there junk! I gotten buletpith speakers and they have never had an issue at all!
Ive noticed that using my Beats Pill . over Bluetooth and on full blast the battery lasts about hours… Is this normal?
I got a beats pill . for christmas and its been good so r, but now the LED light that shows if its charging stays red and doesnt turn green. Note it did turn green in the first week of having it. Ive had it plugged in with the cord it came with for days and every time i unplug it, it just dies on me and wont turn on. ive reset it twice and cannot update it because it needs to have over battery charge, which its not getting. Please help me, this is soo annoying
i exchanged the first one a day after buying it!!!
dude, its August and I just got mine a few weeks ago. Its never turned green from day one. I updated it to .. and nothing is happening. It dies quickly when unplugged. What a waste of ! Is anyone else having this problem?
Any more info about your comment?? I have the same problem, pill . dont charge or turn on
apple screwed up buying this terrible product !!!!
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Tried using the Apple wall plugin charger, no charge.
I never had problems with beats products prior to apple buying out the company. Not sure if they made some deal with their manucturers and stopped with high volume Quality Assurance/Testing of their products before shipping them out. Seems like every beats pill . out there is a dud.beats pill not charging anymore